How Does It Work

To begin, an initial consultation with one of our counsellors is required so we can find out whether counselling is the right option for you. It’s also a chance for you to get to know us and ask any questions you may have. Consultations can take place over the phone or in person, however you find it easiest. Consultations take approximately 30 mins and there is a small charge of £10 to cover costs.

This online payment form can be used to either request an initial consultation or (for those who have been allocated a counsellor) to pay for counselling sessions. If you are requesting a consultation, you will be asked to complete an application form to help us identify how we can best support you.

We take the security of your personal data seriously. Please see Eastgate’s Privacy Policy for more details of how we handle the information you provide. Additionally, each counsellor will store notes about you and the sessions you attend. The counsellor will show you their own privacy policy which will cover the information they store.